Consumer Dairy is one of the four market-oriented business groups of Friesland Campina, offering consumers all over the world a wealth of high-quality, delicious and nutritious products. The Quality & Regulatory organization has an important role to play in servicing these consumers with trusted products.
In order to raise the bar and get closer to the business a transformation of Consumer Dairy Quality & Regulatory global organization was set-up to become a more business group led organization with empowerment to the plants and commercial units.
The assignment consisted of providing strategic advice and expertise on the three transformation pillars covering people & behavior, organizational design, and plant blueprint. The transformation progressed through a clear roadmap and alignment of the various stakeholders on the strategic direction.